Here's What Some of Our Users Have to Say...
"We do appreciate the retention tool due to the ease of use. When you don't have easy access to the retention requirements of a particular document, you tend to keep it forever. When space becomes limited (either physical or electronic), the task of cleaning becomes enormous. By using Record Retention Online, we tend to stay current with the task of record retention/destruction."
— Colleen M. Heldt, Cashier & CFO, Iowa Trust & Savings Bank
"RRO has proven to be an effective, reliable resource for finding state and federal retention requirements. The system is easy to use and provides us with real time updates on a consistent basis."
— Oscar Quintana, BankUnited
"I will be renewing our subscription. I love Record Retention Online!"
— L. Larr, Vision Bank Texas
"Financial institutions know the value of hiring records professionals to manage and
protect their information in view of optimization, compliance, and discovery.Records professionals know
the value of Record Retention Online in continually pursuing program excellence. The foundation is all
here—everything you need and more.The data here reflects a life’s work dedicated to meticulously penetrating
the mystery of financial records retention.The scope is awesome and unimaginable to most in the field. The
product equals sound footing and confidence amid today’s challenging regulatory and legal environment. The
schedules bring clarity and leadership—in a completely innovative way—to a subject that is terribly neglected.
Thank you, Record Retention Online for the exceptionally affordable solution, the dedication to accuracy and
ease-of-use, and for helping our organization to do what counts by treating all information responsibly!"
— David Moore, Records Manager, Susquehanna Bancshares
“RRO is the easiest system I have ever used, and there have been
many. Training my employees to use the system is a breeze; I talk to them for a
few minutes and show them a couple of pages and off they go. They have no questions.
Organization and indexing is easy to use and user friendly for all. I find RRO has up
to the minute information; it is accurate, and reasonably priced. In addition, their
customer service is unsurpassed in the industry.”— James D. LeBlanc, AVP Property and Facilities Management East Boston Savings Bank
Record retention is a critical component of regulatory
compliance and it can be difficult to keep up with the different requirements
by document type. Record Retention Online makes the task so easy and efficient!
Regulators give a positive nod when we show them our procedures that includes
validating record retention requirements through RRO. Without this great tool,
this task would be much more time-consuming and perhaps even more risky from a
— Darrah Smith, Compliance and Security Officer
Gateway Community Bank
I’ve worked for a bunch of different banks (mostly because of
mergers and acquisitions) here in Washington, and previoiusly, in California
for almost forty-five years. When I started with this bank eleven years ago,
they were using an undated, dog eared paper booklet with pages missing, etc.,
and that seemed the norm with most of the community banks for which I've
worked. Your interactive website is, by far, the best retention solution I’ve
ever seen and it made the examiners happy.
— Richard Stanton, Bank of Whitman
The Record Retention Online product is very user friendly,
making it quick and easy to look up the retention lengths of records. I am also
very comfortable with the timeframes recommended by the schedule. The
guidelines are conservative enough to satisfy legal requirements, but they
avoid advocating keeping items forever.
— Kelly van Valey, SVP Retail Banking Officer, First Heritage
Record Retention Online is a valuable research tool. It is by
far the quickest and easiest way to find retention requirements on both the
state and federal levels.
— Mitsy Sullivan, VP/Compliance Officer, BSA Officer, Bank of Ruston
As a record retention fanatic for more than 20 years, I find
RRO to be the best, most comprehensive resource I have ever used. Can't and
won't do without it!
— Cheryl Kays, Perkins State Bank
I have subscribed to Record Retention Online since 2004 and
am happy to have the resource available. Looking up schedules is at my
fingertips with a quick response time and more information than I could find in
any one place. I like the ease of use and the quality of the information. The
service delivers value at a reasonable price.
— Arnette Grossweiler, NCCO, Meriwest Credit Union
I love the online record retention service. The electronic
format accurately reflects the information in the record and is accessible by
statute, regulation or law. The bank uses the system to remain in compliance
with applicable state and federal laws and regulations. This service saves the
bank a lot of time and has created efficiencies throughout the bank.
— Stephanie Moushon, CRCM, CCS, ViewPoint Bank
Record Retention Online is great! It is very user friendly
and easy to find documents. If I ever have a question regarding retention, I
just send an email through the website and know I will get a quick response.
— Kelly Brown, VP and Compliance Officer, High Point Bank
We have been very happy with the service and like the
convenience of having it always current and online.
— Nancy L. Malinconico, CRCM Central Jersey Bank, N.A.
We’ve been very pleased with your product for many years.
Before subscribing to your service, we had several paper manuals that were
always getting misplaced and you couldn’t rely on it being the most current
info. Your product gives us confidence that we are complying with the most
current laws and industry practices.
— Richard Stanton, Bank of Whitman
Record Retention Online is my "go to" source for record
retention. Over the years I have subscribed to and purchased several different
resources for record retention requirements. Now this is the only source I use.
It includes federal and state requirements in one location, has a great search
function, and is well referenced to applicable statutes and laws. I highly
recommend it to both banks and credit unions.
— Kimberly Bohannon, North Carolina Credit Union League
Record Retention Online is Great! Just knowing that you have
the most recent and up-to-date retention schedules at your finger tips is most
comforting. Before we signed up for Record Retention Online we had several old
schedules all over the bank. Now we are all on the same schedule and we never
have to worry about misplacing the paper schedule or wonder if this is the most
recent one that we should be using. Also, we have a reliable resource for
retention questions that may not be found on the schedules.
— Kathy Kremins, Peapack-Gladstone Bank
I am fairly new to the “compliance world” and prefer to be as
electronic and paperless as possible. Record Retention online has aided me in
fast, convenient, and reliable information at a low cost to my institution. Not
only do I use the federal schedule but also have the option to use my state
schedule as well. I would recommend this service to anyone who dreads
researching retention guidelines at the end of every year.
— Jennifer Roe, First Federal
I am a long-time user of a paper guide on record retention.
Often, it did not address all my retention needs, so I decided to sign up for
Record Retention Online. As you could imagine, old habits are hard to break.
When someone calls me with a retention question, I pick up my paper guide and
start thumbing through it to find an answer. After about 5 minutes of
searching, I get frustrated because it is not indexed or organized well and I
remember that I have another source with an automated search feature. Once I
log on and run my search, I have my answer within seconds. Then I wonder why
wasted my time with the paper guide, so as time has passed, I now tend more to
start with RRO since it is so easy to use.
— Ashley Farley, Alliance Bank
Record retention online has been an important tool in
researching retention dates for our bank. It is nice to have a centralized
website that I can go to and make sure that our retention dates are accurate.
In the banking industry record retention online is a valuable asset.
— Corey Drummond, Great Southern Bank
We use it infrequently, but when we do the convenience is
awesome. We’ve set up the link on our bank intranet so that anyone in the bank
can use it at their convenience.
— Chris Newel, Amarillo National Bank
I’d like to let you know that as the Deposit Operations
Manager for Piedmont Community Bank, I find Record Retention Online to be a big
help. It is thorough, and if there is something I don’t find right away, I can
always get an answer to my email questions. Thank you for providing this
service, and I am renewing our subscription.
— Beth Hatfield, Piedmont Community Bank
Changing from the paper form of record retention schedules to
the electronic version through Record Retention Online has made it easier for
every department to comply with retention regulations. Instead of having a
binder full of papers floating around the bank or people calling one person to
look up their information, each department can log on and search for what they
need at their convenience. There are no updates to worry about, no pages to be
lost and every person in the bank, including the branches, has access to the
information whenever they need it. It is a product worth purchasing.
— Karen Beck, First National Bank of Hutchinson
We have been using Record Retention Online for many years at
Community Bank of Manatee. The schedule is very user friendly and has served us
well over the years. Thank you for offering this quality product.
— Denise Owen, Community Bank of Manatee
We have used Record Retention Online for several years and it
has proven to be very reliable and user friendly. We really enjoy having both
federal and state law requirements at our fingertips. We have also utilized the
Record Retention Forum to answer technical questions as well as to see what
other banks are asking. It is like having your own personal record retention
specialist on staff.
— Michelle Hemerley, Corus Bank
Bremer was an early adopter of this service. It is used
regularly by our legal, compliance, and branch administration teams. The search
function is easy to use and the results are reliable.
— Connie Weinman, Bremer Financial
The banking industry is subject to significant changes in
laws and regulations. Each of those situations exposes us to significant risks
for noncompliance, so having one reliable source to go for all our retention
schedules, ensures our continued compliance success in the area of record
— Janis Powers SVP RMO, Ohio Valley Community Bank
We have subscribed to your service for many years. Unlike the
“paper” retention schedules we’ve used in the past, Record Retention Online
affords us a much better search capability for finding retention requirements
for even obscure records and give us confidence that the information is up to
— Richard Stanton, Bank of Whitman
Record Retention Online is an easy access pertaining to
information required to be retained by our financial institution. It is a
critical guideline for us to follow.
— Wava Baker, Lancaster National Bank
Citybank has used the Record Retention Online for several
years and we have found it very helpful and easy to use. It is a very user
friendly system and I love being able to search by a specific department or by
all departments at one time. I find it much easier than looking thru a printed
guide, and we have been able to keep our internal retention schedule up to date
using this system!
— Gina McCaul, CityBank
Like other banks we need a tool to keep our records retention
schedule in synch with the evolving legal landscape. I discussed this with RIM
professionals around the country and one of them pointed me to your service. I
was glad to find a convenient tool which combined federal and state. When I got
my password I tried all the buttons and was pleasantly surprised with the forum
and the articles.— Milo Fleck, Mail Stop 989, United Commercial Bank